Live Tables
Same account, same deposit and withdrawal rules apply whether you're playing live baccarat or roulette. Your balance updates in real time across all game types.
LEGAL REFERENCE
Our Terms Shape How You Play
When you open an account with cs 16, you're entering into an agreement that keeps both your account and our platform secure. These terms outline your rights, our...
Account SecurityPayment ClarityWithdrawal RulesDispute ResolutionAge & Location
What These Terms Cover
Our terms apply the moment you register through cs 16 and remain in effect for as long as your account is active. They cover account creation, fund deposits via JazzCash, Easypaisa, SadaPay and Raast, gameplay mechanics on live tables and slots, withdrawal procedures, and dispute handling. By opening an account, you confirm you meet our eligibility requirements and accept our terms in
full. We reserve the right to update these terms with notice to your registered email. Continued play after any update constitutes your acceptance. All transactions are recorded on your account for verification and security purposes. Funds held in your account belong to you and remain separate from our operating capital. Where local law permits, these terms are governed by the jurisdiction in
which your account was created.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
GET HELP
How to Reach Our Team
Team online
Live Chat
Contact our support team in real time through the help widget on your account dashboard. Available during your local playing hours to clarify any terms or address account concerns immediately.
Email Support
Send detailed questions or formal requests to our compliance team at [email protected]. We respond within 24 hours with clear explanations of how specific terms apply to your situation.
Account Settings
Review your full account agreement, deposit history and withdrawal records anytime from your settings page. All your data is stored securely and available for your reference.
WHY TRUST US
Our Commitment to Transparency
Clear Policies
Every term is written in plain English so you know exactly what you're agreeing to. We avoid legal jargon and explain obligations from both your side and ours.
Payment Security
JazzCash, Easypaisa, SadaPay and Raast transactions are encrypted end-to-end. Your payment details are never stored on our servers; only transaction records appear in your account.
Withdrawal Verification
Before any withdrawal clears, we verify your identity and cross-check your account balance. This protects you and ensures payouts go to the right person.
Dispute Resolution
If you dispute a transaction or have concerns about your account, we review all evidence on file and respond with a written resolution within 7 working days.
No Hidden Fees
Deposit minimums, withdrawal timings and any applicable fees are stated clearly before you confirm. We don't apply surprise charges to your account.
Regular Audits
Our account systems and payout records are reviewed regularly to ensure all terms are applied consistently and fairly across all our players.
CONSISTENT RULES
How Our Terms Work Across the Platform
Slots Lobby
Slot winnings follow identical payout terms as live games. Every spin is recorded on your account statement for your own record and verification.
Sportsbook
Wagers placed through our sportsbook section are governed by the same account terms and withdrawal policies as casino play.
Mobile & Desktop
Whether you access cs 16 on your phone or desktop, the terms covering deposits, account security and withdrawals remain unchanged.
JazzCash to Raast
All four payment methods — JazzCash, Easypaisa, SadaPay and Raast — are treated equally under our terms. No method gets priority over another.
Account Closures
If you request account closure, remaining funds are refunded via your original payment method within the timeframe stated in our policy.
Updates & Notices
When we change our terms, we notify you by email at least 30 days in advance and give you the option to close your account penalty-free.
What You Can Expect Here
Instant Account Creation
Open your account in under two minutes with your mobile number and email. Verification happens in the background so you can explore the lobby right away.
Four Payment Rails
Deposit and withdraw using JazzCash, Easypaisa, SadaPay or Raast. Each method connects directly to your account without intermediaries or delays.
Real-Time Balance Updates
Your account balance reflects every deposit, withdrawal and game result instantly. No waiting periods for your money to appear or disappear.
Transparent Statements
Download or view your full transaction history anytime. Every deposit, withdrawal and game session is timestamped and categorized for your reference.
Account Controls
Set your own limits on deposits and gameplay frequency. Your privacy settings and communication preferences are entirely yours to adjust.
Regional Eligibility
Our terms respect local regulations in supported regions. You'll see what's available for your location during account setup and throughout your play.
Terms & Conditions Questions Answered
Your account remains active and your funds stay in your account. We don't close inactive accounts or charge dormancy fees. You can return and play anytime. If you want to close your account permanently, contact support and we'll process your remaining balance back to your payment method.
You can update your phone number, email address and communication preferences from your settings page. Your name and date of birth cannot be changed once verified for security reasons. Contact support if you need to correct a name or birthdate error from signup.
Minimum withdrawals start at PKR 500. Maximum withdrawal per transaction is PKR 500,000. You can submit multiple withdrawals in a day, but each must pass our verification process. Limits may vary by payment method; check your payment screen for specifics.
After you submit a withdrawal request, we verify your account and balance. The transfer then reaches your payment method within 24 to 48 hours. During peak times, processing may take up to 72 hours. Your withdrawal history page shows the status of every request.
Click 'Forgot Password' on the login page and follow the email recovery link. You'll set a new password and regain access immediately. If you can't access your registered email, live chat support can verify your identity and help you recover your account.
Deposits have no hidden fees. The amount you transfer via JazzCash, Easypaisa, SadaPay or Raast arrives in full in your account. Some withdrawals may carry a small processing fee depending on the method chosen; this is shown before you confirm.
A locked account usually means we've detected unusual activity or need to verify your identity for security. Check your email for instructions, or contact support immediately. Once you've verified yourself, your account unlocks within the hour and you can play again.